Write off My Debt is a trading style of Fidelitas Group Limited. This GDPR statement explains how Fidelitas Group Limited collects personal data from you, and how we will use and store this information.

If you want to see the detailed version of this, you can read our full privacy policy on this site, but this GDPR statement highlights key points you should be aware of.

How we will use your data

Fidelitas Group Limited would like to provide you with information using a number of different contact strategies, including regular communication through email subscription, telephone and SMS about products and services that may be of interest to you.

At times we would like to pass your details on to other carefully selected companies, but we will always ensure we get your permission prior to doing this.

If you do not want us to use your information for marketing purposes to update you on latest products and services and those from third parties, please untick this box on the website.

Where we collect your personal data

We will only collect relevant personal information, including where necessary sensitive personal data, about you when you apply to us, and any additional information provided by you or others in various ways, including:

What happens to your information when you provide it?

Personal information provided to us could be used in a number of different ways, including:

Deleting your information

Should you, for any reason, become concerned the personal information and details we hold about you is incorrect or would like your personal information to be removed from our records, please contact us by email at support@writeoffmydebt.comWe will be happy to review, update or remove information as appropriate. It’s important to note that we will keep your information unless you ask us to remove it.

If you are an Fidelitas Group Limited client, we will be unable to delete your information for six years – even after your debt arrangement is complete. However, you should note the information held can be amended if required.

To request a copy of the personal data we hold on you, please get in touch using the email address above.

What are cookies?

When using writeoffmydebt.com some information may be collected automatically using ‘cookies’. These are small text files which help us understand how our websites work, they can be temporary or permanent. By accessing and using this site, you consent to the use of cookies.

Temporary cookies form part of the security process while you are using the website; permanent cookies identify the link you used to find our website, check your browser so that we can make sure that our website and services work well with your computer and to help us monitor traffic on our website.

You can find a full copy of our Cookie Policy here.

Changes to this policy (on screen)

Any changes we may make to this policy in the future will be posted on this page so you can keep up to date with our policies and how they affect you.

Updated: November 2019

Trustpilot
How we use cookies   X